Unit 1: Working in the Private Security Industry
- Know the purpose and main features of the private security industry.
- Understand the legislation that is relevant to people working within the private security industry.
- Know how to maintain health and safety in the workplace .
- Know how to apply the principles of fire safety.
- Know how to deal with non-fire related workplace emergencies.
- Understand the principles of effective communication and customer care in the private security industry.
Unit 2 : Working as a Door Supervisor
- Understand the behaviour appropriate for individual door supervisors.
- Understand elements of civil and criminal law relevant to door supervisors.
- Understand admission policies and search procedures.
- Understand the powers of citizen’s arrest and related procedures.
- Understand relevant drug legislation and its relevance to the role of the door supervisor.
- Understand incident recording and crime scene preservation.
- Understand licensing law and social responsibility related to licensed premises.
- Understand the role of the Door Supervisor in helping to protect Vulnerable People.
Unit 3: Conflict Management for the Private Security Industry
- Understand the communication skills and knowledge of conflict management appropriate to their role.
- Understand how to recognise, access and reduce risk in conflict situations.
- Understand how to communicate effectively in emotive situations and de-escalate conflict.
- Understand how to develop and use problem solving strategies for resolving conflict.
- Understand good practice to follow after conflict situations.
Unit 4: Physical Intervention Skills for the Private Security Industry
- Understand physical interventions and the legal/professional implications of their use.
- Understand how to reduce the risk of harm when physical intervention skills are used.
- Be able to use non-aggressive physical skills to protect self and others from assault.
- Be able to use non-pain related standing holding and escorting techniques, including non- restrictive and restrictive skills.
- Understand good practice to follow after physical intervention.